Tune into The American Entrepreneur today at 3PM
June 18, 2010Ron Morris’ radio program is having Tony Hsieh as a guest! Tony’s one of the most knowledgeable people in online retail, and he always has meaningful anecdotes that reveal how to make customers and employees happier.
The first time I heard Tony speak about Zappos’ culture, I thought it was just corporate-speak. But when you talk to Zappos customers and employees, you realize there’s a difference between saying it and doing it. Creating a meaningful working environment is something we aspire to do at Shoefitr too.